Behavioural Management

Good behaviour and discipline are essential to ensure the smooth running of the nursery. We aim to develop good manners, morals, values and acceptable behaviour in all our children. Deliberate, bad behaviour or bullying is not acceptable.

We will use positive approaches to encourage good behaviour and a time out policy, age appropriate to help discourage unacceptable behaviour.

Children will never be smacked, shaken, humiliated, ridiculed, threatened, left in isolation or made to feel unwanted or undervalued.


Complaints Procedure

Should you at any time feel unhappy with the care given to your child/ren or the service we provide, please speak to myself or any member of the team, However if you feel unable to do this, or wish to take matters further then please contact Care Inspectorate Wales (CIW) on 0300 7900 126